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LensTalk Privacy Policy

Last Updated: September 25, 2026

LensTalk is an early-stage platform where photographers can be discovered, connect with clients, and manage photography work. This Privacy Policy explains what personal information we collect today, how we use it, and who we share it with.

LensTalk is focused on North America and is offered in English only. Availability may vary by city.


Who We Are

LensTalk is operated by the LensTalk Team.

Email: support@lenstalk.app


Information We Collect

We collect the following categories of information, depending on how you interact with us:

1. Waitlist Signups

If you request early access through our public website, we collect your email address, selected metro, whether you are looking for a photographer or are one, and any optional details you provide, such as your name, phone type, or Instagram handle. We use this to respond to your request and share relevant availability updates.

2. Website Usage Data (Analytics)

We use web analytics tools on our public website to understand how visitors find and use our site (e.g., page views, session duration, referral source, general device/browser type, and approximate geographic location such as city/region). This data is aggregated and does not include your name or email unless you separately submit it via a form.

3. Account Data (if you sign up)

If you create a LensTalk account, we collect the information you provide during registration and profile setup, such as your name, email address, password (stored securely, hashed), and any profile details you choose to add. Account data is stored and managed through our backend infrastructure and database provider.

4. Photos & Profiles

We store photos and profile information you choose to upload or publish. We prepare photos for display and may use details contained in the files, including capture or location information when present, to support portfolio and photography features. We remove embedded metadata from public display copies.

Smart Portfolio is optional. If you turn it on, Smart Portfolio analyzes your public portfolio to understand your photography style and improve how your work appears in discovery and search. It does not identify people or use facial recognition. Your photos remain yours and are never sold. You can turn Smart Portfolio off at any time without removing your original portfolio.

5. Search, Booking & Conversation Data

We store marketplace searches, visual selections, recommendation signals, booking requests, quotes, project status events, and direct messages so the features work and participants can maintain a consistent work history. A photographer receives the request details you choose to send them. LensTalk does not share your search history or private visual selections with photographers.

6. Device, Security & Notification Data

We process session tokens, IP and request information used for security, notification preferences, and push-notification tokens. If you permit location access for search, we use the location to find nearby photographers; we do not maintain a continuous location history.

7. Public Business Information

To grow LensTalk's photographer network, we may collect business contact information that photography businesses make publicly available, such as a business name, business email, phone number, website, and social profile links. This information may come from public business directories, business websites, and public business profiles. We use it to introduce LensTalk, manage communications, and honor opt-out requests.

We do not currently collect payment information, government ID, or biometric data.


How We Use Your Information

We use the information described above to:

  • Notify waitlist signups about LensTalk's launch and updates
  • Create and manage user accounts
  • Host portfolios and process images for safe, efficient display
  • Provide marketplace search, recommendations, booking requests, and conversations
  • Send account, request, message, and project-status notifications
  • Review safety reports, enforce blocks, and prevent abuse
  • Operate, maintain, and improve the LensTalk website and product
  • Understand aggregate website traffic and usage patterns (via analytics tools)
  • Introduce LensTalk to photography businesses using publicly available business information
  • Respond to inquiries and provide support
  • Comply with legal obligations

We do not sell your personal information, and we do not use your data to train third-party advertising systems.


Cookies & Analytics

Our public website uses cookies and similar technologies via web analytics tools to measure site usage. You can:

  • Opt out of analytics tracking using this browser opt-out add-on
  • Adjust your browser settings to block or delete cookies (note: this may affect site functionality)

We do not currently use advertising pixels, retargeting cookies, or third-party ad networks.


Communications With Photography Businesses

LensTalk may contact photography businesses using publicly available business contact information. These messages are delivered through our email service provider.

If you receive an email from us and do not wish to be contacted again, every message includes a way to opt out. You can also email us directly at the contact address below, and we will remove your information from future communications.


Third-Party Service Providers

LensTalk works with service providers for hosting, storage, analytics, email, and notifications. They may access only the information needed to provide these services and may not use it for their own marketing.

Smart Portfolio is optional and begins only after you give permission. A third-party AI service analyzes your public portfolio on LensTalk's behalf. It does not identify people or use facial recognition. Your photos remain yours and are not sold or used to train the service's models.


Data Retention

We retain:

  • Waitlist data until you unsubscribe or until launch communications conclude, whichever is sooner
  • Account, profile, search, portfolio, and message data while your account is active. Confirmed deletion removes or de-identifies this data from active systems as described below
  • Booking ledger facts in de-identified form where needed to keep the other participant's project history internally consistent
  • Business contact information for as long as reasonably necessary to manage outreach, honor opt-out requests, and meet legal obligations.

You can delete your account in the mobile app under Settings → Account → Delete account. Storage deletion is retried if a temporary provider failure prevents immediate removal.


Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of outreach or marketing communications
  • Withdraw consent where processing is based on consent, including Smart Portfolio

Delete a signed-in account directly in the mobile app under Settings → Account. For access, correction, a deletion request when you cannot sign in, or another privacy request, contact us at the email below. We will verify the request and respond within the period required by applicable law.


Children's Privacy

LensTalk is not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.


Geographic Scope

LensTalk is initially focused on North America. Your information may be stored or processed in the United States and in other locations where our service providers operate. Product availability may vary by location.


Security

We take reasonable technical and organizational measures to protect your information, including relying on the security infrastructure of our backend, analytics, and email service providers. No system is completely secure, and we cannot guarantee absolute security of your data.


Changes to This Policy

Because LensTalk is in active early-stage development, this policy may change as we add features or materially change how data is handled. We will update the "Last Updated" date above and, for material changes, provide reasonable notice (e.g., via email to waitlist/account holders or a notice on our website).


Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:

LensTalk Team

support@lenstalk.app